Privacy Policy – pk6 Pakistan Gaming Platform

1. Introduction

This Privacy Policy describes how pk6 ("the Platform", "we", "us", "our") collects, uses, stores and protects personal information provided by players and visitors ("you", "your") when using the pk6 online gaming platform at pk6.plus.

Privacy is something we take seriously at pk6. When you register an account, make a deposit using JazzCash, Easypaisa or any other supported method, play games or contact our support team, you share certain information with us. This policy is our commitment to being transparent about exactly what happens with that information.

This Privacy Policy forms part of the overall agreement between you and pk6, alongside our Terms and Conditions and our Responsible Gaming guidelines. By registering on pk6, you acknowledge that you have read and understood this policy.

2. Data We Collect

pk6 collects personal information through different interactions on the platform. The categories of data we collect are as follows:

Registration Data

When you create a pk6 account, we collect the information you provide in the registration process. This includes your full legal name, date of birth, email address, phone number and the password you set for your account.

Identity Verification Data

To comply with age verification and anti-fraud requirements, pk6 may request identity documents such as a copy of your national identity card (CNIC), passport or another government-issued document. These documents are used solely for verification purposes.

Payment and Transaction Data

When you deposit or withdraw PKR, we record transaction details including the amount, payment method used (such as JazzCash, Easypaisa, Raast or bank transfer), transaction timestamps and reference numbers. We do not store complete payment credentials such as full card numbers or mobile wallet PINs.

Gameplay Data

We record your activity on the platform, including the games you play, bet amounts, session duration and win/loss history. This data is used to operate your account correctly, manage bonus eligibility and improve the platform experience.

Technical Data

When you access pk6, our servers automatically log certain technical information. This includes your IP address, device type, operating system, browser type and version, and the pages or screens you visit within the platform.

Communications Data

If you contact pk6 support via email or the in-platform chat, we retain a record of that correspondence. This helps us resolve issues efficiently and maintain a history of any disputes or requests.

3. How We Use Your Data

The personal data pk6 collects is used for specific, legitimate purposes connected to operating the platform and managing your account. We do not use your data for purposes that are incompatible with those stated here.

Purpose	Data Used
Account Creation & Management	Registration data, identity verification documents
Processing Deposits & Withdrawals	Payment and transaction data, identity verification
Fraud Prevention & Security	Technical data, payment data, gameplay data
Responsible Gaming Monitoring	Gameplay data, deposit/withdrawal history
Customer Support	Communications data, account data
Platform Improvement	Technical data, gameplay behaviour (aggregated)
Promotional Communications (opt-in)	Email address, phone number, communication preferences

pk6 does not use automated decision-making processes that would have a significant legal or material effect on your account without human review. Where automated tools are used — for example, in fraud detection — flagged cases are reviewed by our team before action is taken.

4. Sharing Your Data

pk6 does not sell your personal data. We do not share your information with third parties for their independent marketing purposes. There are, however, limited circumstances in which your data may be shared with trusted partners or required parties:

• Payment Processors: When you deposit or withdraw PKR via JazzCash, Easypaisa, Raast or bank transfer, your transaction data is shared with the relevant payment processor to complete the transaction. These processors are bound by their own data protection obligations.
• Game Providers: Game software providers who supply titles available on pk6 may receive anonymised or session-level gameplay data necessary to operate their games correctly on our platform.
• Identity Verification Services: Where we use third-party tools to assist with age or identity verification, the documents and data you submit for that purpose are shared with those services under strict confidentiality agreements.
• Fraud and Security Services: We may share technical and transaction data with fraud prevention tools and security monitoring services to protect the platform and its players.
• Legal Obligations: pk6 may disclose personal data where required to do so by applicable law, court order or regulatory authority. We will only disclose the minimum data necessary to satisfy such requirements.

All third parties with whom pk6 shares personal data are required to handle it securely and use it only for the purposes for which it was shared. We do not permit third-party service providers to use your data for their own independent purposes.

5. Payment Data

All financial transactions on pk6 are conducted in PKR. The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards issued by Pakistani banks. Because financial data is particularly sensitive, pk6 applies additional protections to how payment information is handled.

• Complete payment credentials — such as full card numbers, CVV codes or mobile wallet PINs — are never stored on pk6 servers.
• Transactions are processed through encrypted connections. Payment data in transit is protected using industry-standard transport security protocols.
• We retain transaction reference numbers, amounts, timestamps and payment method types for account management, withdrawal processing and fraud prevention purposes.
• Withdrawal requests are matched against the payment methods on record for your account to prevent funds being sent to unauthorised third parties.

If you believe an unauthorised transaction has occurred on your pk6 account, contact our support team immediately so the matter can be investigated and your account secured without delay.

6. Cookies and Tracking Technologies

pk6 uses cookies and similar tracking technologies to make the platform work properly and to help us understand how players use it. A cookie is a small file placed on your device when you visit a website. It does not give us access to your device beyond what it records.

The types of cookies used on pk6 are:

• Essential Cookies: These are required for the platform to function. They manage your login session, keep your account secure during your visit and remember your language or region preferences. These cookies cannot be switched off without breaking core platform functionality.
• Analytics Cookies: These help us understand which games are popular, how players navigate the platform and where technical issues tend to occur. The data collected is aggregated and does not identify individual players.
• Preference Cookies: These remember settings you have chosen — such as your preferred deposit method or notification preferences — so you do not have to set them again each time you log in.
• Marketing Cookies: If you arrived at pk6 through a promotional campaign, a marketing cookie may record that visit. This helps us measure the effectiveness of our promotions. These cookies do not track your activity across other websites.

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies will affect the functionality of the pk6 platform, including your ability to stay logged in during a session.

7. Data Retention

pk6 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with our operational and legal obligations. We do not hold data for longer than is necessary.

• Active Accounts: Personal data is retained for the full duration that your pk6 account remains open. This is necessary to operate your account, process transactions and maintain responsible gaming records.
• Closed Accounts: After an account is closed — whether at your request or due to a breach of our Terms — we retain certain records for a period required by anti-fraud and financial record-keeping obligations. Transaction histories and identity verification records may be held for a number of years for these purposes.
• Support Records: Correspondence with our support team is retained for a period sufficient to resolve any related disputes and to maintain a record of complaints or escalations.
• Marketing Data: If you have opted in to receive promotional communications, your contact details are retained for marketing purposes until you opt out. On opting out, your details are removed from marketing lists promptly.

When personal data is no longer required, pk6 deletes or anonymises it securely so that it can no longer be linked back to you as an individual.

8. Security

Keeping your personal data secure is a priority for pk6. We implement a combination of technical and procedural measures to protect the information we hold against unauthorised access, loss, misuse or disclosure.

• All data transmitted between your device and the pk6 platform is encrypted using secure transport protocols, protecting it from interception during transit.
• Account passwords are stored in hashed form. pk6 staff cannot view your password — only you know it. If you forget your password, a reset process is available through your account.
• Access to personal data within pk6's internal systems is restricted to staff who need it to perform their job functions. Access is controlled and logged.
• Our systems are monitored for unusual activity that could indicate a security incident. Automated and manual reviews are conducted regularly.
• Identity verification documents submitted to pk6 are stored in an encrypted document management system with restricted access.

While pk6 takes reasonable and appropriate measures to protect your data, no online platform can guarantee absolute security against all possible threats. We encourage you to also play your part — use a strong, unique password for your pk6 account, never share your login credentials and log out when using a shared device.

9. Your Rights

As a pk6 player, you have rights regarding the personal data we hold about you. We are committed to respecting these rights and responding to requests in a timely manner.

• Right to Access: You can request a copy of the personal data pk6 holds about your account. We will provide this in a clear and readable format.
• Right to Correction: If any personal data we hold about you is inaccurate or out of date, you can request that we correct it. For account details such as your email address or phone number, you can often update these directly in your account settings.
• Right to Deletion: In certain circumstances, you may request that pk6 deletes your personal data. Please note that where we have legal or contractual obligations to retain certain records — such as transaction histories — we may not be able to fulfil a deletion request in full for those specific records.
• Right to Restrict Processing: You can ask pk6 to limit how we use your data in certain situations — for example, while a dispute about its accuracy is being resolved.
• Right to Opt Out of Marketing: You can withdraw consent for marketing communications at any time. To do so, update your communication preferences in your account settings or contact our support team.

To exercise any of these rights, contact pk6 support with your account details and a description of your request. We will acknowledge your request and respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account.

10. Minors

pk6 is strictly an adult platform. Registration and use of the platform is only permitted for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that personal data has been collected from a person under 18, we will take immediate steps to close the associated account and delete the data collected. If you believe a minor has registered on pk6, please notify our support team immediately so the matter can be addressed without delay.

Parents and guardians who are concerned about a young person's access to online gaming platforms are encouraged to make use of parental control tools available on devices and through internet service providers in Pakistan.

11. Changes to This Policy

pk6 may update this Privacy Policy from time to time to reflect changes in our practices, platform features or applicable requirements. When we make updates, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For significant changes that materially affect how your personal data is used, we will aim to provide advance notice through your registered email address or via an in-platform notification when you next log in.

Your continued use of the pk6 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact our support team regarding your account and any remaining balance.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights or want to raise a concern about how pk6 has handled your personal information, you can reach us through the following channels:

• Email: [email protected]
• In-Platform Chat: Log in to your pk6 account and use the live support chat available in your account dashboard for real-time assistance.

When contacting us about a data-related request, please include your registered account email address and a clear description of your request so we can respond efficiently and verify your identity before processing.

For questions about gaming limits, self-exclusion or responsible gaming tools, please visit our dedicated Responsible Gaming page. For general platform questions, our FAQ page covers the most common queries from players in Pakistan.